Before formalizing the reservation, read carefully our reservation and cancellation policy.
Telephone service hours: 11:00 a.m.-10:00 p.m. from Monday to Sunday
Remember that you can book online at any time of the day through the reservation form (subject to availability).
Incidence or booking queries:
reservas@bachiosevilla.com
Reservations made for the terrace are automatically canceled, without the possibility of being relocated indoors. If you want to secure your reservation, our suggestion is that you make it in the interior room.
GENERAL CONDITIONS AND CANCELLATION AND NO-SHOW POLICY
The confirmation of a reservation implies the acceptance by the client of our general conditions that include the cancellation and no-show policy contemplated in our reservation process and in the confirmation of this.
Every day we have tables to reserve for lunch and dinner. We remind you that we make online reservations 15 days in advance. Likewise, we recommend that you update the link in case there is a reservation cancellation.
At Bachio we will always have some tables without reservation so you can come visit us when you feel like it the most. We cannot guarantee you a place without a reservation because these tables are free according to availability, but we will try to do our best!
SPACES
Only the spaces available on the day and at the time you have chosen will be shown in the form selector. If any of our spaces does not appear, it is due to its full occupation.
TOLERANCE TIME
If you have not arrived at the time of booking, we will wait up to 15 minutes and then the table will be free.
GROUP RESERVATIONS
For reservations of more than 15 people or groups, please contact us at the email eventos@grupotrifulca.com
Your request will be dealt with during office hours and will be confirmed within a maximum period of 24 hours.
Bachio ristorante has a cancellation policy for reservations of 6 people or more.
Group and event tables are managed EXCLUSIVELY by email. Last minute or urgent modifications can be made by telephone.
* Important note: all terrace reservations and events will be canceled due to adverse weather conditions.
When making your reservation a credit / debit card is requested. No charge will be made at the time of your reservation. In case of not attending the confirmed reservation or canceling within 12 hours of the reserved date and time, the client will be charged the amount of € 10 per person to the credit / debit card that was previously provided to us.
To confirm the reservation of groups with agreed menus, it will be required to pay the total amount in advance by bank transfer or by credit card.
Once the payment is received, the reservation will be confirmed.
The day before the event we will contact you to confirm the number of diners in the group.
RECONFIRMATION OF THE RESERVATION
Our reservations department will contact you on the same day of your reservation by phone or via SMS or email, to remind you and reconfirm your reservation, before entering our period subject to our cancellation and No-Show policy.
In return, for those cases in which a reservation has been formalized and the establishment arrives at the time established for that purpose, the establishment cannot attend the reservation in the agreed terms, the establishment undertakes to compensate the client with the delivery of € 10 per person, always and when you can prove the confirmation of it.
And, in the event that the service is not finally provided, delivery will be made through the credit card provided at the formalization of the reservation.
Both the penalty for non-presentation of the client (s) and the penalty for not having the establishment available for the provision of the service at the established time must be understood to come into effect only and exclusively after a courtesy time that is set at 20 minutes for both parties.
EXCEPTIONS TO THE CANCELLATION POLICY (ADVERSE WEATHER AND FORCE MAJEURE CASES)
In those cases in which the establishment cannot provide the service with the proper guarantees and qualities due to force majeure and / or adverse weather conditions that are beyond its control and that could not be foreseen at the time of formalizing the reservation, no The cancellation conditions established in the preceding general condition will apply. Therefore reservations will be automatically canceled.
Regardless of the foregoing, the establishment undertakes to inform customers who have made a reservation of the impossibility of providing the service for the exceptional reasons indicated immediately to have knowledge of their concurrence.
25th Reyes Católicos Avenue, Seville
